Stakeholder Engagement

Everyone has a say in how our cities evolve

Our ambition is to transform city living by creating world class urban areas that are vibrant, connected, competitive and resilient places to live and work.

To be successful we need to include the people and groups that have a stake in the evolution of our cities. That’s why a collaborative way of working is as much a priority for us as delivering more homes and jobs, supported with infrastructure, a stronger economy and a fair return for taxpayers.

Our commitment

We focus on planning and delivering major programs that will underpin the future prosperity of NSW, aiming to maximise the value of government land for the public good, improve amenity and liveability, and enable housing and jobs growth.

This is not possible without meaningful participation of stakeholders, which is why we are committed to stakeholder engagement and to continued learning and improvement in our engagement practice, to help realise our ambition to transform city living. 

We acknowledge that sometimes there will be pressures – budgetary, timing or resourcing, for example – that result in less than ideal processes. Sometimes there will be circumstances we can’t control that will result in ways of engaging that are seen as less than perfect. But that won’t happen for want of commitment or effort on our part. 

Why we engage

Stakeholder participation is recognised as fundamental to sound civic processes. People have a right to be informed about decisions that may affect them and because of the large scale, long life and complexity of the projects we work on, we need to include a very broad range of people and organisations.

Engagement helps UrbanGrowth NSW and our stakeholders to:  

  • identify shared goals
  • understand different stakeholders’ needs and expectations   
  • develop a shared understanding of opportunities and constraints 
  • build productive relationships
  • contribute information and ideas to achieve better outcomes.

Who we engage with

In our work at UrbanGrowth NSW, the stakeholders that we need to engage typically include the following groups:

Government

  • Premier and the Department of Premier and Cabinet (DPC)
  • UrbanGrowth NSW portfolio and shareholder Ministers and their staff
  • other Ministers and their staff
  • state government partners
  • local government partners – officers and elected members
  • other state agencies, corporations and utilities
  • other local government officers and elected members
  • regional organisations of councils
  • members of parliament
  • federal agencies
  • interstate government land agencies.

Community and Business

  • residents, visitors and workers in and around project areas
  • community members from broader Sydney for city-shaping transformation projects
  • community groups and special interest groups
  • resident actions groups
  • advocacy groups
  • young people
  • Aboriginal and Torres Strait Islander people
  • culturally and linguistically diverse people
  • environment groups
  • sporting groups and clubs
  • schools and universities and their students
  • business chambers and other groups
  • general public and businesses
  • media organisations – metro, local and community language.

Industry and Professional

  • industry associations
  • professional associations
  • tertiary education institutions including universities and TAFEs, and their students

Internal

  • UrbanGrowth NSW Board
  • corporate management team
  • operational committees
  • corporate and project staff

Principles

Our practice is underpinned by principles that are widely accepted and promoted by engagement advocates in Australia and around the world:

Our practice is underpinned by principles that are widely accepted and promoted by engagement advocates in Australia and around the world:

Collaborative

Working together with stakeholders with an interest in delivering positive project outcomes

Purposeful

Supporting projects with engagement activities that deliver quality experiences and outcomes

Proactive

Involving stakeholders early and throughout our planning and development processes

Accountable

Being clear about the project purpose, level of influence and how the influence has shaped decisions

Inclusive

Engaging stakeholders with different needs and interests